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CRM Operations Internship

  • Schiphol-Rijk, Noord-Holland, Netherlands

Your Exciting Opportunity

Are you passionate about process optimization and do you want to learn to use your skills to change the world of work forever?

At blackbear you get the opportunity to work with our Revenue Operations Team to streamline and optimise our internal processes to help grow our business.

Our platform connects organisations with freelance talent, enabling flexible, secure, and efficient work without sacrificing quality. By blending agency and freelance work seamlessly, we're reshaping the future of work. At blackbear, we're not just filling capacity gaps; we're redefining how work gets done.

The team and the role

You will be part of the Revenue Operations Team, the driving factor behind our commercial engine. As a team, we support Sales, Customer Success, and Marketing by organising and executing the back office of their operations. Thanks to us, these teams are able to focus and execute their tasks and responsibilities as efficiently as possible.

Within Revenue Operations everyone works within their own expertise that fits their interests and talents, allowing us to work together efficiently and effectively.

During this internship you will work together with the team to ensure the commercial organisation within blackbear runs as smoothly as possible, while providing your team with tools and tricks so that they can focus on performing. This department is the core of innovation, hence you can make a real difference on company performance.

You will learn all about Revenue Operations. You will be responsible for optimising and finetuning our processes and workflows . You will work closely together with our CRM Lead Maarten, who will teach you how to translate business needs into efficient and effective processes.

We balance our ambitious goals with a pleasant working atmosphere. The average age at blackbear is 28 years old. We’re a young team with lots of talent that balances working hard to reach our goals with fun times.

Ready to reshape the future of work?

What you will learn

Your internship is customizable; we believe it's important to focus on what you want to develop, so you'll align personal learning goals with your own blackbear mentor.

Additionally, during your internship, you will learn and further develop the following skills:

  • Developing and realising technical implementations for our commercial teams in HubSpot, our CRM system.

  • Identifying opportunities within the system and realising these in HubSpot.

  • Designing and Managing the workflows, properties, sequences, and templates within HubSpot.

  • Continuously looking for ways to optimise our processes and workflows.

  • Understanding different business needs and implementing these into efficient processes.

  • Being part of the expert team regarding our commercial data insights.

About you

Blackbear is a scale-up with a distinct character. Everyone who works with us shares the same drive for excellence and growth.

In addition to embodying the blackbear mentality, we expect the following skills and knowledge to strengthen our team:

  • Available from September 2024 onwards for at least 32 hours per week.

  • Currently enrolled in or graduating from IT, Business Data Management, Business Information Management, Business Administration or similar studies, at least at the hbo-level.

  • Passionate about process improvement and workflow optimization.

  • A true interest in working with CRM systems, previous experience with CRM systems is a plus.

  • Good business acumen and stakeholder management skills.

  • You are fluent in English.

  • During the internship, you will be living in the Netherlands, within commuting distance to our office.

What we offer

At blackbear, we embrace a strong sense of purpose, ownership, collaboration, and mutual trust - all driving us towards reaching our ambitious goals.

As an intern, you become part of a dedicated team determined to achieve our ambitious goals. Together with interns in other departments, you will play a significant role in achieving these objectives.

Here's what we offer:

➡️ You’re part of one of the fastest-growing Tech companies in The Netherlands.

➡️ A monthly internship allowance of 400 EUR gross, based on a 40-hour work week.

➡️ 5 paid vacation days to use during your internship.

➡️ Combination of remote work and office-based work.

➡️ We provide you with a work laptop and other necessary equipment.

➡️ Our team will guide you and ensure you gain valuable knowledge during your internship.

➡️ Together with your assigned mentor, you'll set concrete learning goals to work on and, if necessary, allocate time for your school projects.

➡️ Approximately 60% of our interns continue working at blackbear after their internship.

➡️ Healthy lunches and snacks are provided in our office.

➡️ An international working environment with driven colleagues and ample social activities.

This is blackbear

Blackbear was founded in 2018 and exists to unlock human potential by transforming how work gets done.

We believe that organisations shouldn’t have to compromise growth due to a lack of access to the right talent or skills. We also believe that individuals should be able to share their skills freely and contribute to projects and causes of their choice whenever and wherever they want.

You’ll be part of an ambitious, mission-driven team that’s changing the way the world gets work done. Through your work, you will have a direct impact on the way leading organisations collaborate with a network of over 12,000 working professionals, driving innovation and growth across the globe.

We’re thankful for the support and recognition we’ve received on our journey so far:

✅ VC-backed by No Such Ventures since 2022

🏆 Deloitte’s 2023 Technology Fast 50

🏆 MT/Sprout’s 2023 SaaS100

🏆 2022 Challenger50

Apply today, make an impact tomorrow

At blackbear, we prioritise finding the right fit for the internship. In doing so, we value inclusivity and emphasise a team rich in diversity in which everyone pursues their goals.

We aim to respond to your application within 3 working days. Our entire application process typically lasts around 4 weeks, though this may vary depending on the position.

Learn more about our recruitment process here.

We look forward to hearing from you!

  • Schiphol-Rijk, Netherlands


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